Terms & Conditions

These terms govern your use of the SAIYO Technologies website and the services we provide. By using this site or engaging us for a project, you agree to these terms.

Services

SAIYO Technologies designs and builds digital systems for businesses — including websites, digital marketing, WhatsApp chatbots, AI voice agents and CRM solutions. The exact scope, deliverables and timelines for any engagement are agreed in writing (usually a proposal or statement of work) before work begins. Nothing on this website constitutes a binding offer until confirmed in writing.

Quotes & no public pricing

We do not publish fixed prices because every project differs in scope, integrations and complexity. Any figures discussed during a conversation are estimates until a written quote is issued. A written quote is valid for the period stated in it, after which it may be revised.

Intellectual property

On full payment, the client receives ownership of the final deliverables created specifically for them — website code, designs, copy and configurations produced under the engagement. We retain the right to reuse general know-how, reusable components and methods developed in the course of our work. Third-party software, libraries, plugins and services remain subject to their own licences, which the client is responsible for maintaining (for example, domain renewals and SaaS subscriptions) unless we agree otherwise in writing.

Client responsibilities

• Provide accurate information, content and access (hosting, accounts, APIs) needed to complete the work on time.
• Review deliverables and share feedback within the timelines we agree, so the project keeps moving.
• Ensure you have the rights to any content, logos, images or data you supply to us.
• Use the systems we build in line with applicable laws and the terms of any third-party platforms involved (for example, WhatsApp's business policies).

AI & automation disclaimer

Our chatbots and voice agents are assistive tools: they answer questions, collect information, book appointments and route conversations — they do not replace human judgment. Automated responses can occasionally be inaccurate or incomplete. Every system we build includes clear escalation paths so a real person can take over when needed, and we design voice agents to identify themselves as automated. You remain responsible for reviewing outputs in business-critical situations and for decisions made on the basis of automated assistance.

Limitation of liability

We work carefully, but we cannot guarantee uninterrupted operation of any website, automation or third-party service. To the maximum extent permitted by law, our total liability for any engagement is limited to the fees paid for that engagement, and we are not liable for indirect or consequential losses such as lost profits or lost data. Nothing here limits liability that cannot be limited under applicable law.

Governing law

These terms are governed by the laws of India. Any disputes will first be addressed through good-faith discussion; failing that, they fall under the jurisdiction of the courts at our principal place of business in India.

Contact

Questions about these terms? Write to info@saiyotech.com or call +91 90585 39379 (Mon–Sat, 9:00 AM – 7:00 PM IST).